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Question shows "Score not updated. Submissions are Closed." even when assignment is "active." Score updates or does not update intermittently. #535

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dan-miller opened this issue Sep 10, 2024 · 1 comment

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@dan-miller
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What Course are you in
CSAwesome

What Page were you on
Custom Assignment Page

What is your username
mr_miller

Describe the bug
I was able to duplicate the issue that many students in my class had. After clicking "Save & Run" or "Check Me" the question box displays "Score not updated. Submissions are closed." Even if it is within the due date and/or "allow late submissions" is checked. The score appears to update most of the time. Intermittently, however (I have not been able to discern the pattern), the score will not update. In an attempt to debug the score not updating on the student machine, I had them log out and log back in, and they lost all the progress on the assignment. All the coding exercises had reset to their initial state with no history, and all the multiple choice questions had reset to no answer selected.

It may or may not be related but on a current assignment I have the due date set to Wednesday, September 11, 23:59, and the assignment page is showing: Due: Wed 11, Sep 2024 11:09 PM.

There were no errors or issues visible from the debug console.

@bnmnetp
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bnmnetp commented Sep 10, 2024

You cannot be an instructor for the CSAwesome course. That course is open to all students. What course did you create for your students.

Runestone does not delete things. 99.9% of the time these problems end up being students in the wrong course, or not logged in correctly, or the assignment was set up incorrectly.

I'm happy to look deeper, but need the correct information.

Depending on the timing, this could also have a byproduct of the ongoing DDoS today.

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