After completing user registration, the login prompt fails

[ccutwangning]

{
"msg": "failed to signin: failed to create user,error:failed to create user in db,error:ERROR: duplicate key value violates unique constraint "idx_users_username" (SQLSTATE=23505)"
}

[samchen8008]

Thanks for sharing your information.
May I know what kinda installation you used? Is it on-prem? Or SaaS?

[pulltheflower]

@ccutwangning Thank you for reporting this issue! To help us investigate further, could you please provide more detailed information? Specifically:

• How did you install the software (docker compose or helm or ominibus)?
• What steps did you take before encountering this issue?

These details will help us reproduce the problem and work towards a solution. We appreciate your feedback!

[ccutwangning]

@ccutwangning Thank you for reporting this issue! To help us investigate further, could you please provide more detailed information? Specifically:

• How did you install the software (docker compose or helm or ominibus)?
• What steps did you take before encountering this issue?

These details will help us reproduce the problem and work towards a solution. We appreciate your feedback!

SaaS

[ccutwangning]

Thanks for sharing your information. May I know what kinda installation you used? Is it on-prem? Or SaaS?

SaaS

[hiveer]

@ccutwangning could you please provide your registration information, like username, email and phone please?

[ccutwangning]

@ccutwangning could you please provide your registration information, like username, email and phone please?
I forgot what name I registered, and I feel that providing my phone number and other information here is not professional enough, duplicate key value violates unique constraint "idx_users_username
Is it easy to locate duplicate usernames in the library
Probably containing letters like ccutwangning