Bot not visible / responsive after redeployment / republishing

[lifan0127]

Greetings Team, thanks so much for this toolkit that makes Teams bot development a breeze!

I recently created a Python bot and it was deployed / published successfully using the toolkit. However, due to a requirement change, I deleted and subsequently redeployed the same bot in a different region. Despite successful republishing and approval in the Teams admin center, the bot remains invisible to end-users. When I sideloaded the bot into Teams and tested it, the bot was not responsive and the Azure Bot Service registered zero activity.

I am curious if what I have experienced is related to the redeployment or what other potential causes might be at play. I am also looking for advices on further troubleshooting steps.

Thank you for your time and assistance.

[lifan0127]

I noticed this error "The tenant admin disabled this bot" in the Teams channel under Azure bot service. However, the bot is shown as "Unblocked" in Teams Admin center. I found a few posts across the internet but unfortunately the issue was still not resolved.

• https://learn.microsoft.com/en-us/answers/questions/1663659/teams-app-publish-issue
• https://answers.microsoft.com/en-us/msteams/forum/all/my-bot-is-not-responding-to-me-or-anyone-the/e32ebb9e-5fb0-4468-8bd5-7221f8c5b5aa
• https://stackoverflow.com/questions/72935353/getting-error-the-tenant-admin-disabled-this-bot-on-ms-teams

[lifan0127]

After over 4 days the bot suddenly becomes visible in Teams and start responding.