range.getImage() returns unknown response on Excel Mac

[sahil-shubham]

Your Environment

• Platform [PC desktop, Mac, iOS, Office on the web]: Mac
• Host [Excel, Word, PowerPoint, etc.]: Excel
• Office version number: 16.89.1 (24091630)
• Operating System: 15.0
• Browser (if using Office on the web): 129.0.6668.59

Expected behavior

Using the Range.getImage() on the above mentioned excel desktop on mac returns an unknown string. Ideally, this should have been a base64 string.

Current behavior

The current behaviour results in the following output. The same code running on the excel web returns this instead. I don't see any console errors.

Steps to reproduce

1. Try range.getImage() for say the used range

Context

Trying to get an image of the excel sheet and identify different table boundaries using a model in the backend.

Useful logs

• Attached output gists for both web and desktop

[microsoft-github-policy-service]

Thank you for letting us know about this issue. We will take a look shortly. Thanks.

[shanshanzheng-dev]

Hi @sahil-shubham Thanks for reporting this issue. Could you share us your test code, that will help us repro your issue better. Thanks.

[sahil-shubham]

@shanshanzheng-dev Here you go. Thanks for the quick response on the issue.

Let me know if you need anything else from my side.

[shanshanzheng-dev]

Hi @sahil-shubham Thanks, I can repro, we'll take a look this and report back if we have a suggestion for you, but unfortunately, we can't share the timeline.

[XuanZhouMSFT]

Hi @sahil-shubham, thanks for reporting this issue. I see the base64 string in MAC, Win43 and online are different. But they are all valid to use. You can try it with sample code like "context.workbook.worksheets.getActiveWorksheet().shapes.addImage(mybase64.value)" to have a try.