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Hi, I've checked the NVDA logs about the Webcam helper add-on, and I'm using NVDA 2024.1, please fix this error if you have time.
ERROR - globalPluginHandler.listPlugins (22:35:09.886) - MainThread (7704):
Error importing global plugin webcamHelper
Traceback (most recent call last):
File "C:\Users\muham\AppData\Roaming\nvda\addons\webcamHelper\globalPlugins\webcamHelper\3rdparty\numpy\core\__init__.py", line 22, in <module>
from . import multiarray
File "C:\Users\muham\AppData\Roaming\nvda\addons\webcamHelper\globalPlugins\webcamHelper\3rdparty\numpy\core\multiarray.py", line 12, in <module>
from . import overrides
File "C:\Users\muham\AppData\Roaming\nvda\addons\webcamHelper\globalPlugins\webcamHelper\3rdparty\numpy\core\overrides.py", line 7, in <module>
from numpy.core._multiarray_umath import (
ModuleNotFoundError: No module named 'numpy.core._multiarray_umath'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "globalPluginHandler.pyc", line 23, in listPlugins
File "importlib\__init__.pyc", line 126, in import_module
File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
File "<frozen importlib._bootstrap_external>", line 940, in exec_module
File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
File "C:\Users\muham\AppData\Roaming\nvda\addons\webcamHelper\globalPlugins\webcamHelper\__init__.py", line 11, in <module>
import numpy as np
File "C:\Users\muham\AppData\Roaming\nvda\addons\webcamHelper\globalPlugins\webcamHelper\3rdparty\numpy\__init__.py", line 150, in <module>
from . import core
File "C:\Users\muham\AppData\Roaming\nvda\addons\webcamHelper\globalPlugins\webcamHelper\3rdparty\numpy\core\__init__.py", line 48, in <module>
raise ImportError(msg)
ImportError:
IMPORTANT: PLEASE READ THIS FOR ADVICE ON HOW TO SOLVE THIS ISSUE!
Importing the numpy C-extensions failed. This error can happen for
many reasons, often due to issues with your setup or how NumPy was
installed.
We have compiled some common reasons and troubleshooting tips at:
https://numpy.org/devdocs/user/troubleshooting-importerror.html
Please note and check the following:
* The Python version is: Python3.11 from "C:\Program Files (x86)\NVDA\nvda.exe"
* The NumPy version is: "1.21.6"
and make sure that they are the versions you expect.
Please carefully study the documentation linked above for further help.
Original error was: No module named 'numpy.core._multiarray_umath'
The text was updated successfully, but these errors were encountered:
hey, NVDA upgraded python version and binary dependencies need to be recompiled. I'll try to look into this in the coming weeks. did not upgrade my NVDA version yet myself
I will upvote this. I went to use it and it shows as not compatible with nvda 2024. I really need this as I dont' want to launch the can you see me app.
Hi, I've checked the NVDA logs about the Webcam helper add-on, and I'm using NVDA 2024.1, please fix this error if you have time.
The text was updated successfully, but these errors were encountered: