domain.yml

version: "3.1"

intents:
  - greet
  - goodbye
  - tell_name
  - tell_order
  - tell_place
  - affirm
  - deny
  - system_scenario_one

entities:
  - name
  - order
  - places

actions:
  - action_clear_slots
  - action_fallback_response
  - validate_simple_order_form

forms:
  simple_order_form:
    required_slots:
      - order
      - places
      - confirmation

slots:
  name:
    type: text
    initial_value: "None"
    influence_conversation: false
    mappings:
    - type: from_entity
      entity: name
  order:
    type: text
    initial_value: "None"
    influence_conversation: true
    mappings:
    - type: from_entity
      entity: order

  places:
    type: text
    initial_value: "None"
    influence_conversation: true
    mappings:
    - type: from_entity
      entity: places

  confirmation:
    type: bool
    mappings:
    - type: from_intent
      intent: affirm
      value: true
      conditions:
      - active_loop: simple_order_form
        requested_slot: confirmation

responses:
  utter_greet:
  - custom: 
      text: "conversation_ongoing"
      data:
        response: "Hello! I am a Lucy, here to serve you."
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"

  utter_goodbye:
  - custom: 
      text: "conversation_session_end"
      data:
        response: "Bye! Have a nice day."
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"

  utter_interruption_at_start:
  - custom: 
      text: "conversation_ongoing"
      data:
        response: "Hello! I am Lucy. Sorry for the interruption, but can I get you anything?"
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"

  utter_greet_by_name:
  - custom: 
      text: "conversation_ongoing"
      data:
        response: "Hello, {name}! I am a bot."
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"
  
  utter_call_if_you_need_anything:
  - custom: 
      text: "conversation_ongoing"
      data:
        response: "Okay! call my name if you need anything"
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"

  utter_ask_order:
  - custom: 
      text: "conversation_ongoing"
      data:
        response: "What would you like to have? Give me the name of the object and the place where I can find it."
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"

  utter_ask_places:
  - custom: 
      text: "conversation_ongoing"
      data:
        response: "Where can I find the {order}?"
        object: "{order}"
        location: "{places}"
        confirmation: "{confirmation}"

  utter_will_bring_order:
    - custom:
        text: "conversation_session_end"
        data:
          response: "Okay! I will bring you {order} from {places}."
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

  utter_processing_order:
    - custom:
        text: "conversation_ongoing"
        data:
          response: "I am processing your order."
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

  utter_sorry_for_inconvenience:
    - custom:
        text: "conversation_ongoing"
        data:
          response: "Sorry for the inconvenience."
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

  utter_ask_confirmation:
    - custom:
        text: "conversation_ongoing"
        data:
          response: "You ordered {order} from {places}. Is that correct?"
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

  utter_fallback:
    - custom:
        text: "conversation_ongoing"
        data:
          response: "Sorry, I didn't understand that. Can you please rephrase your message"
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

  utter_ask_order_again:
    - custom:
        text: "conversation_ongoing"
        data:
          response: "Sorry but I cannot recognize that object. Can you name anything else you would like to have?"
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

  utter_ask_places_again:
    - custom:
        text: "conversation_ongoing"
        data:
          response: "Sorry but I cannot recognize that place. Can you name any other place where I can find it?"
          object: "{order}"
          location: "{places}"
          confirmation: "{confirmation}"

session_config:
  session_expiration_time: 0
  carry_over_slots_to_new_session: false

#TODO:  can also use /session_start and /stop to control the session. Need to check if memory is saved.