Provide Jira integration for our Alerting system

[edmundoa]

Description

Provide a way to integrate Jira with Graylog Alerts. Having our own Jira Notification would make it easier for users to create a Jira ticket when an Alert is raised in Graylog, which they could then manage as they do with other Jira tickets in their organization.

As far as I could see, integrating Graylog Alerts with Jira at this point of time requires to use a Script Notification, which is available as part of Graylog Enterprise, and would still require the customer to write their own script using the Jira API.

Before we redesigned our alerting system in 3.1, it was also possible to use the graylog-jira-alarmcallback plugin. The plugin might still work using the legacy compatibility layer we still provide (although I could not test it with a real Jira instance), although that is marked as deprecated and will be removed at some point in the future.

What

Make it possible to create Jira tickets when an Event occurs, and include parts of that Event in the Jira ticket.

Why

Jira is a tool with many users out there, and I think it would be worth it for us to provide an easy to use integration to it.

See HS-595631918 for additional context.

[unbearables]

Hey, I have implemented a very basic plugin for Graylog - Jira integration. I plan to extend some features, but for now it is a good start. After I add the features I need, I plan to create PR to this repo to include it for everyone.

See the plugin at https://github.com/unbearables/graylog-plugin-jira