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One-click integration for your AI Copilot |
Prerequisites
- Verified Facebook business account
- A new or spare phone number for the WhatsApp bot
Integration
Click on the Integrations tab in the copilot workflow
- Use the “WhatsApp” button
- You’ll be redirected to Facebook Login Page
NOTE: Gooey connects to a Facebook profile, it will not connect to a Facebook Page. If you don't have access to the Facebook profile/account of your organization, we suggest making a special Facebook profile for this.
- Follow the instructions on the Facebook page
Test
You can test your bot by heading to the registered number!
Share
To share the link with others, share the number like this: https://wa.me/<number>
Q: I have got a new number for the WhatsApp integration but it isn't working. What should I do?
A: There could be a few reasons why this isn't working, please AVOID these steps:
- You have activated the sim card on a smartphone with WhatsApp messaging app
- You have registered the phone number directly on Facebook
- You have registered the phone number directly on Whatsapp Manager
Please avoid this, you will not be able to integrate Gooey Copilot on that number until you deactivate all these things.
Q: The integration worked successfully, but it's not working now. Why is this?
A: We have commonly found that after successful integration users/organizations try to use the connected phone number on the WhatsApp client for messages sent by human experts. Once you have integrated the WhatsApp bot with your AI Copilot, you can't have additional human-sent messages like other WhatsApp Business Accounts.
Q: The integration worked successfully, why did the bot stop working after the first day?
A: If you don't connect a credit card to your Facebook Account for the bot, it will deactivate in 24 hours. There won't be any additional charge from Facebook but they require a credit card to activate the account. Once you add a card there will be a business verification process.
Get a WhatsApp number from Gooey by upgrading to a business plan at https://gooey.ai/pricing or book us for a sales call at https://gooey.ai/contact if they have questions.