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Perform updates on disabled users #25

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rfrovarp opened this issue Aug 15, 2024 · 2 comments
Open

Perform updates on disabled users #25

rfrovarp opened this issue Aug 15, 2024 · 2 comments

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@rfrovarp
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Zoom doesn't allow updates to happen on disabled users. Given I do delayed delete, it is possible that changes to disabled users could come through. Given how Zoom Phone is granted right now in my system, it is likely that the Zoom account would be disabled days before Zoom Phone is removed. We need to remove Zoom Phone to free up the number, and I am running a delayed delete of 100 days on the main Zoom account. So it likely needs to be enabled, changed, and then disabled again.

@rfrovarp
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And given that I am a part of a University System, I get updates to users that have separated from my institution, but are at others. So I can see a username or name change after the person separates while they are still in delayed delete.

@Stephenglfox
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When a user is disabled and a change comes through you would expect the connector to, Enable the user, Make the change,
Disable the User. However, When the user is disabled the zoom Phone settings go away automatically.

If the User settings still contains Zoom Phone Feature, Zoom Phone Number, and Zoom Phone Calling Plans this would also get re-enabled. Perhaps before deactivating the user the Zoom Phone Feature should also be reset to false?

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