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Bradley Bell edited this page Oct 19, 2013 · 17 revisions

RT-Extension-AssetTracker (AT) is an asset tracking add-on to Request Tracker (RT). If you are comfortable with configuring and customizing RT then you will feel right at home with AT.

Features

Asset Tracker borrows a lot from RT:

  • Just as RT tickets are organized into queues, AT assets are organized into asset types.
  • AT uses RT's custom fields system.
  • Links can be created between assets, or between assets and tickets. Link types are configurable, allowing you to add new relationship types as needed.
  • Asset roles can be customized. Need owners, admin, approvers, auditors? No problem.
  • AT has a search interface similar to RT. Searches can be saved and can appear on your RT home page and dashboards.

Support

Users are encouraged to join and participate in the at-users Google group.

Some support is given on the rt-users mailing list, however we would prefer not to bother non-AT users with AT specific chatter, so please join our group.

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