[Bug] Can't download PDF file if file name in Chinese character set

[imbennie]

Is there an existing issue for this?

• Yes, I have searched the existing issues and none of them match my problem.

Product Variant

Cloud (https://rxresu.me)

Current Behavior

After testing, I can't download a PDF file if the filename is in the Chinese character set(just opened a about:blank page of the browser tab), but I can download it if the filename is in English.

BTW: The JSON file download request is processed normally.

Expected Behavior

Supports a wide range of character sets

Steps To Reproduce

No response

What browsers are you seeing the problem on?

No response

What template are you using?

None

Anything else?

No response

[oswaldom-code]

I want to confirm that I am experiencing the same issue, but with files whose names contain Spanish characters (accents, ñ, etc.). When I try to download the file, the browser simply shows a blank page (about:blank), and the file doesn't download correctly.

However, if the filename is in English (without special characters), the download works fine. In my case, downloading JSON files works without any issues, just like in the original report.

It seems like the problem is related to how special characters (non-ASCII) are being handled in the filenames. Is there any solution or update available for this?

Thanks in advance.
@imbennie @AmruthPillai

[ibrvimv]

I am also experiencing this with russian letters, any solutions?
Thanks

[imbennie]

I am also experiencing this with russian letters, any solutions? Thanks

Rename the filename with English characters so it will be download to your computer.